How we protect your privacy
Zersa LLC offers many services from providing API Training Courses & developing digital applications for digital transformation of a business. As part of running those services we collect data about you and your business. This data is not only essential to run our services, but also critical for the safety of our services and all our users. This policy explains what information is collected, why it is collected, and how we use it.
Information we collect
Most of the personal data we collect is directly provided by our users when they register and use our services. We collect Full Name, Phone Number, E-mail Id, Location & Designation.
Account & Contact Data:
When you register on our website to use one of our products, or to subscribe to one of our services (Customizable App) or fill in one of our contact forms, you voluntarily give us certain information. This typically includes your full name, company name, email address, and sometimes your phone number, postal address (when an invoice or delivery is required),your business sector and interest in Zersa.
Browser Data:
When you visit our website and access our online services, we detect and
store your browser language and geolocation in order to customise your experience
according to your country and preferred language.Our servers also passively record a
summary of the information sent by your browser for statistical, security and legal purposes:
your IP address, the time and date of your visit, your browser version and platform, and the
web page that referred you to our website.
Your browser may also be used to store and retrieve your current session data, with the help
of a session cookie.
How we use this information
Account & Contact Data:
We use your contact information in order to provide our services,
to answer your requests, and for billing and account management reasons. We may also
use this information for marketing and communication purposes (our marketing messages
always come with a way for you to opt-out at any time). We also use this data in
aggregated/anonymised form in order to analyse service trends.
If you have registered to participate in an event published on our website, we may transfer
your name, email address, phone number and company name to our local organiser and to
the sponsors of the event for both direct marketing purposes and in order to facilitate the
preparations and booking for the event.
If you have expressed interest in using Zersa or otherwise asked to be contacted by an
Zersa service provider, we may also transfer your name, email address, phone number and
company name to our CRM team, for the purpose of contacting you to offer their local
assistance and services.
Browser Data:
This automatically recorded data is anonymously analysed in order to
maintain and improve our services. Google reCAPTCHA may also be used for security
purposes, in order to prevent abuse of our services. In that case we only process the
anonymous score that reCAPTCHA determines based on your browser and device.
We will only correlate this data with your personal data when required by law or for security
purposes, if you have violated our Acceptable Use Policy.
Accessing, Updating or Deleting Your Personal Information
Account & Contact Data:
You have the right to access and update personal data you have previously provided to us. You can do so at any time by contacting us directly. We will take all reasonable steps to permanently delete your personal information, except when we are required to keep it for legal reasons (typically, for administration, billing and tax reporting reasons).
Security
We realise how important and sensitive your personal data is, and we take a great number of measures to ensure that this information is securely processed, stored and preserved from data loss and unauthorised access.
Data Retention
Account & Contact Data:
we will only retain such data as long as necessary for the purpose for which it was collected, as laid out in this policy, including any legal retention period, or as long as necessary to carry out a legitimate and reasonable promotion of our products and services.
Browser Data:
we may retain this data for a maximum of 12 months, unless we need to keep it in relation with a legitimate concern related to the security or performance of our services, or as required by law. Any server-side session information is kept only for 3 months when it is actively used, otherwise it is discarded after 7 days.
Third Party Disclosure
Except as explicitly mentioned above, we do not sell, trade, or otherwise transfer your personal data to third parties.We may share or disclose aggregated or de-identified information, for research purposes, or to discuss trends or statistics with third-parties.
Cookies
Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Policy Updates
We may update this Privacy Policy from time to time, in order to clarify it, to reflect any changes to our website, or to comply with legal obligations. The “Last Updated” mention at the top of the policy indicates the last revision, which is also the effective date of those changes. We give you access to archived versions of this policy, so you can review the changes.
Contacting Us
If you have are any question regarding this Privacy Policy, or any enquiry about your
personal data, please reach out to www.zersa.com or contact us via email at
info@zersallc.com
Address : 1513,Burjuman Business Tower,
Sheikh Zayed Street, Al Mankhool,
Dubai, UAE
Tel : +971 54 429 5444